IMPROVE

 

How to improve employee satisfaction in an organization?

“There’s nothing more frustrating than listening but not hearing”

Altman

Employee satisfaction takes part in a powerful key position in stimulating the employees to dispatch their maximum towards organizational development.

As employee satisfaction is a crucial point of any trade, employment, or organization, pondering on it is a very important aspect of any Human Resources Personnel in the industry. Because the workforce is unhappy and worried about the working environment, they automatically drop-out their inspiration and fallen into a failed category. Due to underperformances, they will not get any benefits such as annual increments, special allowances, incentives, bonuses, compensation, etc.

Therefore, to overcome such situations in an organization, the responsibility of the top management are to build-up a pleasing environment while appointing skillful employees for correct positions at the correct time. When the employees are happy and contented with the employer and conditions of the employment, they place their maximum contribution towards the establishment and success of the organization. And also, when they are satisfied after fulfilling their initial requirements, they evolve with an optimistic view of the organizational goals. 

With the intention of elevating the organizational goals, to innovate a better, fruitful & rich surrounding within the organization, to minimize the employee turnover, to form a sturdy, powerful and secured organization, the immense responsibility of the management is to run continuously to increase & improve employee satisfaction as much as possible. Except for promising huge benefits which are impossible to donate, genuine and simple attempts are sufficient enough to gratify employees. 

 

Ø  Ø Arrange a positive work environment

The work environment takes part in a high-spirited position to keep up the motivation of employees. As it signified the positive thoughts of the employees towards the organization, it will lead to a solid expansion of the business. A positive work environment consists of organizational structure, organizational culture, comprehensive experience, and knowledge which split with sub-ordinates, etc. A positive work environment can be constructed through enhancing confidence, fortify fine relationships among employees, extended communication and attention, and encouraging one and the same chances for all.

Avoid preferences and partiality when assigning work is the ethical way when managing an organization. Favourable or bias for a selected group of employees is not an ethical way in the professional world. No encumbrances will prefer a group of employees and the total job has to be distributed equally among all the workers. The workers who involve in work will lose interest and will be looking forward to a better opportunity. Therefore, the equal concern is a very important factor, when treating the employees.

Ø  Ø Intelligible define objectives and goals

When working as a team, strong supervision is needed all over the life process. If the top management has malfunctioned when furnishing the apparent goal or principles of the organization, employees become dissatisfied. Because the main intention of the majority of the employees is not only the monthly remuneration package but also to be a part of a succeeded domain. Therefore, for the satisfaction of employees at work, they call for conduct that drives them to the destination.

ؠؠPromote a healthy culture

Promote a healthy culture is another line of action that can be practiced by the management whose intention is to keep the employees at a satisfying level. It is a matter of fact and responsibility of the employer to build-up a strong unity among the employees. When employees perceived that they all belong to one unique household, no one is impressed to generate useless conflicts or arguments among each other. By encouraging employees to solve problems with the discussions and not by arguing, they will unite for the goodwill of the organization. When they work as a team and gather in harmony, it will lead them to work hard and with full dedication.

ؠؠEmployee well-being

The employees who are healthy and calm, especially in tension-free positions, are prosperous with stronger capacity and greater power with regard to their employment. The employees are more committed and captivated when they feel that they are safe and reliable within the organization. Therefore, it is essential to prepare the surrounding for the well-being of employees and to point-up the physical, emotional, psychological, and financial well-being. The employer’s duty will not be ended by building up a work culture for employee well-being, but they should emphasize to combine it with monitoring programs, enable to stimulate an optimistic philosophy.

Ø  Ø Employee engagement, involvement, and work assigns

By a fair discussion and analyzing the paper qualifications and past experience, with the employees at when interviewing them for the job opportunity, the management should decide the most preferable profile for each and every employee.

When the management assign the duties according to the skills, knowledge, interests, abilities and specialization of the employees, all misconducts, misunderstandings and confusions may avoid among the employees within the same organization.

It is a leadership quality of the management to concern about the injustice or unfairness and attend to such instances in an immediate effect are much important. If the opinions of co-workers are not a concern and the workers cannot express their ideas, they gradually become unsatisfied. It is a gr

Ø  Reward and recognition

The recognition and praise are a right of employees that proceed parallel with the top management, team & group leaders. If the employees are not appreciated by the employer, even when they are capable enough to manage the given tasks and discharge the duties according to organizational needs, they become dissatisfied automatically. They cover-up with negative thoughts about the organization as well as the allocated duties.

The build-up employee morality, capacity and generally to enhance the employee job satisfaction, rewards and recognitions are vital aspects. To keep employees motivated throughout their employment life, time to time offerings of valuable benefits and welfare opportunities is an effective stimulation.

By assigning fresh projects, latest ventures and new positions, the employees will get the opportunity to grab a vast knowledge and to improve the skills, motivate employees to do their job with minimum supervision while minimizing the interference and controlling them unnecessarily. 

Ø  Ø Evaluate & measure employee satisfaction

Considering the conditions of employment varied from one organization to another, evaluating and measuring methods should be diverse. Therefore, surveys can be designed accordingly. Generally, the management can introduce a “suggestion box” for employees, enable them to insert their personal opinions, suggestions, agreements and disagreements, new ideas, methods, etc. Conducting surveys on employee satisfaction by presenting questions on common areas such as professional relations & partnerships, teamwork, career stability, intellectual assessment, reactions, feedback and responses, facts & figures, statistics, etc. This will be an excellent and interesting practice to keep-up a good record about the job satisfaction level of employees within the organization.

Compressed work set-up, extravagant functions, extended programs are frequently demanding aspects them to balance in the lifetime

As the leaders, the management is in a position to assist the employees to reach for work-life balance. Some practicable moves are initiating work-life balance programs, organizing individual interactions, come up with flexible office time, reserve enough time to get freedom and relax, etc.

Ø  Ø Feedback

According to Bill Gates, we all need people who will give us feedback and that’s how we can improve. So, feedback is an essential factor that all the employees seeking. Feedback is an analytical thing when considering employee satisfaction. The absence of giving feedback leads the employees to uncertainty about the career and attempt that they stowed. Therefore, the leaders must take the challenge of offering feedback whenever it is necessary.

Because the beneficial effects of feedback make a giant pillar in an organization. It will be able to build trust, honesty, motivation, satisfaction as well as to reduce employee turnover. To present quality feedbacks, it should be given instantly, and it should be positive and useful, it should be authentic and real, and it should be optimistic.

Ø  Ø Work-life balance & Employee Satisfaction

Balancing professional and personal lives is somewhat dispute and troublesome in many situations. Work-life balancing is a much-complicated issue for employees because they keep themselves tenanted for the job with so many disparate aspects of their private and career lives. 

Ø  Ø Develop employee skills

If the employees need to expand their knowledge by learning new inventions, market trends, high-rise sectors, etc. It is the duty of the employer to re-arrange the environment to do so. When the employer allows and motivates the co-workers to develop their skills by arranging specific training programs or encourage them to get further professional qualifications, the advantage return as a high revenue. The employee requirement for skill development can be evaluated annually and the top management could approach to implement such programs attentively. After developing the skills of employees, their job satisfaction will automatically improve and uplifted. And it will be a boost for job competences. eat liability of the employee to put serious attention on each employee, methodically to determine the level of satisfaction and the solution for their problems, as well as to make guidelines for a systematic way for future occasions.

 

To emerge as an established organization filled with a satisfied workforce, the leaders have to behave wisely. As professional leaders, they should position the employees as much as possible and not stand always with the top management. When the subordinates understood that their chief is having an ultimate deliberation on them, the likelihood to stay at the organization will increase. When the satisfaction of employees improves in such ways, automatically they thrilled to complete the given tasks without complaints.

Employers are able to distinguish the organizational strategies targeting employee satisfaction which followed by a set of proposals for the improvement of the satisfaction level of employees. Also, employers are able to form the work environment as an optimistic, pleasing & encouraging place. So, the majority of the workforce will enhance their morale and be confident to work towards organizational goals.

Employees who are satisfied become,

·  💧More favourable, more gratified, more satisfied, and more inspired, when completing the assigned tasks.

·    💧   More dynamic

·    💧   Less absenteeism

·     💧   Preferably intelligent enough to corporate and communicate with colleagues.

·     💧   Probability of layout the trade name of the organization as a brand promoter.

·    💧   Apparent to continue the service in the organization as experienced employees and as less agitate workers, eventually, uplift the organization up to a towering position by offering their maximum. 

To improve employee satisfaction and engagement, the management of any organization must be apprehensive of these executions. Because contented employees are always graceful to contribute their maximum, beginning from the bottom and to elevate up to the top.

References

ThoughtCo, Maslow's Hierarchy Of Needs Explained, [online], Available at: https://www.thoughtco.com/maslows-hierarchy-of-needs-4582571, [Accessed on 20^th December 2020]

Managementstudyguide.com, Ways To Improve Employee Satisfaction, [online], Available at: https://www.managementstudyguide.com/ways-to-improve-employee-satisfaction.htm, [Accessed on 20^th December 2020] 

Blog.vantagecircle.com. 2021. [online] Available at: https://blog.vantagecircle.com/employee-satisfaction/#:~:text=Employee%20satisfaction%20is%20the%20level,to%20make%20the%20company%20successful, [Accessed 12^th January 2021] 

WiseStep. 21 Vital Job Satisfaction Factors That Influence Employees – Wisestep, [online], Available at: https://content.wisestep.com/employees-job-satisfaction, [Accessed on 7^th  January 2021] 

iEduNote.com, 20 Factors Affecting Job Satisfaction, [online], Available at: https://www.iedunote.com/factors-affecting-job-satisfaction, [Accessed on 7^th January 2021] 

Teambay.com, [online], Available at: https://teambay.com/why-job-satisfaction-is-important-for-companies, [Accessed on 7^th January 2021] 

Google Books, Career Development And Counseling, [online], Available at: https://books.google.lk/books?hl=en&lr=&id=4IdbmX4pDpkC&oi=fnd&pg=PA180&dq=job+satisfaction+theories&ots=IixDtErxeb&sig=eJ-5P4ZVyv4T5LeL0vU6uTzYfLs&redir_esc=y#v=onepage&q=jo, [Accessed on 6^th January 2021]